At Quick Response, LLC, we take your privacy seriously.
This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or utilize our Non-Emergency Medical Transportation (NEMT) services. We are committed to maintaining the highest standards of privacy and data protection in accordance with applicable Virginia state laws, federal regulations, and industry standards, including SMS communication compliance requirements.
1.Data Usage:
2. How We Use Your Information:
3. Data Sharing:
We do not share your personal information or phone number with third-party or affiliate companies for marketing purposes. Information may only be shared when necessary for service delivery, insurance, or legal obligations.
4. Data Security:
We use commercially reasonable safeguards to keep your data safe. However, no internet or electronic storage system is completely secure.
5. HIPAA Compliance:
We respect and follow all HIPAA requirements to protect your personal health information (PHI).
6. Use of Cookies:
Our website may use cookies to improve functionality and monitor traffic. You can adjust your browser settings to refuse cookies if desired.
7. Children’s Privacy:
We do not knowingly collect personal information from children under 13 without verified parental consent.
8. Policy Updates:
We may update this Privacy Policy periodically. The most recent version will always be available on this page.
9. Contact Information:
Quick Response, LLC
Email: quickresponsenemt2021@gmail.com
Phone: 804-406-8904
By providing your mobile number, you consent to receive SMS messages from Quick Response, LLC regarding your scheduled transportation services.
1. What Types of Messages You May Receive:
Example:
“Hi [Name], this is a reminder of your ride with Quick Response, scheduled for tomorrow at 10:00 AM. Your driver will arrive at 9:40 AM. Reply STOP to opt out.”
2- SMS Consent Communication
As part of our communication process, Quick Response, LLC may contact you via SMS using the following numbers: 571-899-5091 and 540-204-3029.
We confirm that any information collected through the SMS opt-in process will not be shared with third parties for marketing purposes.
SMS Keywords and Responses:
You may reply with the appropriate keyword at any time to manage your SMS preferences. Standard message and data rates may apply based on your carrier’s plan.
3. Message Frequency:
Message frequency may vary. Typically, 1 to 5 messages may be sent per appointment, depending on updates and confirmations.
4. Charges & Fees:
Standard message and data rates may apply based on your provider’s plan.
Quick Response, LLC is not responsible for these charges.
5. Opt-In Methods:
You may opt in to receive SMS messages by:
5. How to Opt Out:
To stop receiving SMS messages, simply reply "STOP" to any text message you receive from us. This will automatically remove you from our messaging list, ensuring you no longer receive further notifications.
6. Summary Disclosures:
7. Need Help?
If you're having issues with our messaging service, reply “HELP”
or contact us directly for support at:
📞 804-406-8904
📧 quickresponsenemt2021@gmail.com